01
Your codes, not ours
The bot uses the disposition set your dialer already has. Nobody has to learn a second vocabulary and no report has to be rewritten, the rows just start arriving faster.
A disposition is the outcome code written against a call. B3 Voice tags every call, including the ones that did not transfer, and writes the code back to your dialer using your existing disposition set, so your current QA, reporting and payroll views keep working without being rebuilt.
The problem
A bot that only reports its transfers is invisible for the other ninety per cent of the shift, and that is exactly the part you need to see to know whether the list is any good.
02
The whole shift, not the highlights
Disqualifications are tagged with the question that disqualified them, which is what tells you whether a list is worth re-running or whether your thresholds are set wrong.
Capabilities
What it does
- Writes back using your existing disposition codes
- Tags disqualifications with the question that ended the call
- Covers transfers, voicemails, opt-outs and no-answers
- Every disposition is linked to its recording and transcript
FAQ
Questions people ask
Yes. Send the code and where it should apply and we map it. It is a configuration change, not a rebuild.
See it on your own campaign this week
Free for 7 days. Send us your script on WhatsApp and we will have a test call ready for you to hear.