Blog
Notes on running bots at volume
No launch announcements dressed up as advice. If a post does not change how you would run a campaign, it does not go out.
Writing for the people who run the floor: what a fronter bot does on a Medicare or ACA call, what a fronting seat actually costs once attrition and ramp are counted, how bots sit on ViciDial and Convoso without a migration, and which TCPA obligations follow the call to an offshore center.
Nothing published yet
The first posts are being written. In the meantime, the glossary and the how-it-works page cover most of what people arrive here looking for.