Qualify before transfer, every time
Household size, income band and current coverage come first, because they decide whether the call can be written at all.
ACA bots
ACA Campaign AI Fronter and Verifier Bots
Most of an ACA list does not qualify for a subsidy. Paying fronters to find that out one call at a time is the most expensive way to do it.
- Fronter $40/month
- Verifier $50/month
- Unlimited calls
- 7-day free trial
B3 Voice ACA bots confirm household size, income band and current coverage before a licensed agent picks up, then transfer only callers who qualify for a subsidy. The verifier bot reads back each enrolment statement, captures the answers and writes them into your CRM and the ViciDial comments.
Two bots, one campaign
What the ACA bots do on every call
Switch between the fronter and the verifier to see the exact flow, what is captured and where it goes.
The call, step by step
Checks household size, income band and coverage, then transfers callers who qualify.
- 1Reads your approved disclosure
- 2Confirms household size
- 3Confirms the income band against your thresholds
- 4Confirms current coverage and any employer offer
- 5Handles questions and objections
- 6Announces the transfer and stays on until an agent answers
Transfers when qualified
Transfer to your licensed agent
Ends the call politely when
- Income outside your subsidy band
- Already covered through an employer
- Declines the disclosure
On every call
- Talks like a person, not a recording. It understands the answer and replies to it
- Handles objections, side questions and interruptions without losing the thread
- Transfers qualified callers to your live agent and stays on until they answer
- Detects answering machines in the first seconds and drops them, saving VoIP spend
$40per fronter bot, per month
Unlimited calls. 7-day free trial. Minimum 15 bots.
Running ACA today? Read our sample ACA call center script.
Why ACA
Where bots pay off on ACA
ACA qualification is about the whole household, not one person. That makes it a longer path to a transfer and a longer script to keep consistent across a floor.
- 01
Subsidy screening
Households outside your income thresholds are dispositioned before a licensed agent gets involved.
- 02
Open enrolment capacity
Scale up for the enrolment window and pull back afterwards, billed monthly.
- 03
Enrolment verification
Each statement read back, answered and saved against the record.
The details
Built around how this campaign really works
English today, Spanish coming soon
ACA bots run in English. Spanish is on the way. If a large share of your list prefers it, tell us when you sign up and we will let you know the moment it is ready.
In every bot
Why our bots beat recorded bots
The ACA bots understand the caller, handle objections and adapt the conversation, like your best agent would.
Intelligent, not scripted
It listens, understands and answers like a trained agent. It never loops back to a recording when the caller goes off script.
10,000+ voices
Pick any voice for your campaign, or clone the voice of your own best agent.
Unlimited calls
A flat monthly price per bot. No per-minute charge, however many calls it makes.
Low VoIP cost
Answering machines are detected and dropped in seconds, so you stop paying for dead air.
DNC handled
When a caller asks not to be called, the bot marks it on the call and ends politely.
Live in your dashboard
Watch every call as it happens, with a live transcript, transfers and dispositions.
Savings calculator
What your fronting floor costs, and what it could cost
Move the sliders to match your floor. We count one bot for every human seat, even though a bot never takes a break.
Your floor today
20 seats
6 seats
Rs 95,000
Rs 115,000
You save every month
Rs 2,282,000
That is Rs 27,384,000 a year, 88% less than your floor costs now.
Your floor todayRs 2,590,000
With 26 B3 botsRs 308,000
15 to 29 bots. Fronter $40, verifier $50 a month before discount. Bot prices converted at about Rs 280 per dollar.
- Unlimited calls, no per-minute cost
- No breaks, no sick days
- No hiring or training
- 7-day free trial first
With 20 fronters and 6 verifiers you would save about Rs 2,282,000 a month.
Try the ACA bots free for 7 days
Free for 7 days. Send us your script on WhatsApp and we will have a test call ready for you to hear.
Features
What makes the ACA bots work
- TransferThe bot stays on the line until your closer actually answers.Learn more
- Live transcriptThe conversation as text, as it happens.Learn more
- DispositionsEvery call comes back tagged, including the ones that did not transfer.Learn more
- ConcurrencyOne bot holds one concurrent line for the whole shift.Learn more
FAQ
ACA bot questions, answered
An ACA campaign is a call center campaign for US health insurance under the Affordable Care Act, often called Obamacare. Fronters screen callers on household size, income and current coverage, then transfer eligible callers to a licensed agent who can enroll them in a marketplace plan. Most of the volume comes during Open Enrollment.
Not yet. Bots run in English today and Spanish is coming soon. Mention it when you sign up and we will tell you as soon as it is available.
No. Most bots on the market play pre-recorded clips and repeat themselves when the caller says something unexpected. Ours understands what the caller says and responds to it, handles objections and changes direction when the conversation does.
A fronter is $40 and a verifier is $50 per bot per month, with unlimited calls and no per-minute charge. The minimum order is 15 bots, volume discounts start at 30, and every account starts with a 7-day free trial.
No. The bots log into the dialer you already run, ViciDial or your SIP setup, and transfer into your existing closer queue. Your carrier, caller IDs and number reputation stay yours.
Yes. Choose from more than 10,000 voices, or we clone the voice of your best agent so every call sounds like your top performer. You can also add your own voices from the client dashboard.
English today. Spanish and other languages are coming soon. If your list needs one of them, tell us when you sign up and we will let you know as soon as it is ready.