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Client dashboard

Your whole bot floor, live on one screen

Watch every call as it happens with a live transcript. See today's transfers, dispositions, voices and invoices, and give your whole team their own login.

Every B3 Voice client gets a web dashboard. It shows live calls with a real-time transcript, today's transfers and stats, dispositions, recordings, running bots and campaigns, the voice library with your own custom voices, invoices, and multi-user access with role-based permissions.

Inside the dashboard

Take the tour

Real screens from the B3 Voice client dashboard, with example data. Pick a feature or watch the full tour.

Live transcript

Read every call while it happens

Open any running campaign and watch the bot and the caller talk, message by message, with the outcome and captured details beside it.

  • Every conversation, bot and caller, in one list
  • Transfers, callbacks and DNC marked as they happen
  • Lead details saved the moment the call ends
Call log

Every call, with its full story

Filter by campaign, outcome or disposition, then open any call to see the bot, the number used, the duration and the whole transcript.

  • Dispositions written by the bot on every call
  • Answering machines and DNC clearly marked
  • Search by number, contact or ViciDial lead ID
Voices

10,000+ voices, plus your own

Browse the library by accent, gender and style, save favourites, or clone the voice of your best agent and give it to every bot.

  • Filter the full library in seconds
  • Clone your top performer's voice
  • Assign any voice to any bot
Results

Know exactly what your bots deliver

Runway, calls, connect rate, leads and dispositions, over any range, without exporting a single spreadsheet.

  • Calls and transfers month by month
  • Dispositions over time and by share
  • Every qualified lead, ready for your closers
Recorded bot calls

Every call, replayed word by word.

This is the transcript view your team gets, replayed from recorded bot calls: each line as it was said, every interruption, reply times and the result.

200-600ms

typical reply on live campaigns

16

interruptions handled

7

transfers

<20s

to drop a voicemail

Interruptions, transfers and voicemail figures are from the 16 recorded calls below.

16 callsSwipe for more →

Live0:00
G

Grace · AI fronter

Final Expense Fronter campaign

Loading call…
Inside the dashboard

Everything you need to run bots at volume

  • Live transcript

    Read every call word by word while it is happening.

  • Today's transfers and stats

    Transfers, connects, answering machines and dispositions, updated live.

  • Bots and campaigns

    See every bot, which campaign it is running and how it is doing.

  • Voices

    Browse the voice library and upload your own agents' voices.

  • Multi-user, role-based access

    Give managers, QA and owners their own logins with the right permissions.

  • Invoices and billing

    Every invoice and payment in one place.

Team access

The right access for every person on your team

Role-based logins, so everyone sees what they need and nothing they shouldn't.

  • O

    Owner

    • Everything
    • Billing and invoices
    • Add and remove users
  • Fm

    Floor manager

    • Live calls and transcripts
    • Bots and campaigns
    • Today's stats
  • Ql

    QA lead

    • Recordings
    • Transcripts
    • Dispositions
  • A

    Accounts

    • Invoices
    • Payments

Example roles. You choose who sees what.

Voices

10,000+ voices. Or the voice of your best agent.

Choose the voice that fits your campaign, or clone the agent who already closes the most. Every bot on your floor can sound like your top performer.

10,000+

voices to choose from

Clone

your own agent's voice

Voice matcher

Pick a campaign. See the voice we match to it.

Matched voice for Medicare

Warm and reassuring

Seniors stay on the line for a voice that sounds patient, mature and in no hurry.

Age
Mature, 45 to 60
Accent
General American
  • Warmth90
  • Energy45
  • Pace35
  • Authority70

Matched from 10,000+ voices, or cloned from your best agent. You hear it on your test call during the free trial.

Clone your best agent in four steps

  1. 01

    Pick your best agent

    The fronter or verifier whose calls convert best on your floor.

  2. 02

    Send us their recordings

    Clean call recordings are all we need. We build the voice from them.

  3. 03

    Approve it on a test call

    You hear your agent's voice on a real call flow before it goes live.

  4. 04

    Run it on every bot

    Every bot now sounds like your top performer, on every call, all shift.

You can also upload and manage your own voices from your client dashboard.

FAQ

Dashboard questions

Yes. The live view shows every call in progress with the transcript typing out in real time, so you can follow exactly what the bot and the caller are saying.

Yes. Add as many users as you need and give each one a role, so managers, QA and accounts only see what they need.

Yes. Browse more than 10,000 library voices or upload your own, including cloned voices of your best agents, and assign them to your bots.

Today's transfers, connected calls, answering machines dropped, DNC requests and every disposition, plus recordings and transcripts for each call.

See your own floor in the dashboard this week

Free for 7 days. Send us your script on WhatsApp and we will have a test call ready for you to hear.

WhatsAppCall us7 daysFree trial