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Dialer integration

ViciDial & Convoso AI Bot Integration

B3 Voice bots plug into the dialer you already run. They pull from your list, dial on your caller ID, transfer into your queue and write dispositions back to your system. ViciDial and Convoso are supported with standard hooks; a custom SIP trunk is supported with custom hooks.


The problem

Nobody wants to migrate a working dialer to try a bot. If the bot needs its own stack, the evaluation never starts.

01

Your telephony stays yours

B3 Voice does not resell numbers or minutes. The bots dial through the carrier you already pay, on the caller ID you already use, which keeps your number reputation and your call costs exactly where they are.

02

What the hooks do

Pull the next record, place the dial, transfer to the queue, write the disposition. That is the whole integration surface, deliberately small, because a large one is a large thing to break during a shift.

Capabilities

What it does

  • Standard hooks for ViciDial and Convoso
  • Custom hooks for your own SIP trunk
  • Dials on your existing caller ID
  • Telephony billed by your carrier, not by us
FAQ

Questions people ask

No. You keep your own numbers and your own carrier relationship. That is deliberate: caller ID reputation is something you have built and should not have to hand over to try bots.

See it on your own campaign this week

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