Accessibility

1. Motion

This site animates a good deal: an introduction sequence on first load, text that reveals word by word, panels that slide in as you scroll, and scrolling that is smoothed rather than instant. For some people that range of movement causes nausea, dizziness or migraine.

If your device is set to reduce motion, we honour it: every animation is disabled, the introduction sequence is skipped entirely, marquees stop, and smoothed scrolling is turned off so the page scrolls natively. Content that would normally fade in is shown immediately rather than staying hidden.

You can turn this on in your operating system, macOS and iOS: Settings → Accessibility → Motion → Reduce Motion. Windows: Settings → Accessibility → Visual effects → Animation effects. Android: Settings → Accessibility → Remove animations.

The introduction sequence also plays only once per browsing session, and never on a phone.

2. What we have done

• A “skip to content” link is the first thing a keyboard reaches on every page.
• Every interactive element is reachable and operable by keyboard, including the navigation menus and the FAQ accordions, and focus is always visible.
• Menus close on Escape and state is exposed with aria-expanded, so a screen reader announces whether a section is open.
• Headings follow a real hierarchy, one h1 per page, no skipped levels , so a screen reader’s heading list is a usable table of contents.
• Comparison and pricing tables are genuine tables with captions and scoped headers, not grids of styled boxes.
• Form fields have real labels, errors are linked with aria-describedby, and a failed submission moves focus to the error summary rather than leaving you to hunt for it.
• Decorative artwork is hidden from assistive technology; meaningful images have descriptive alternative text.
• Body text is #a3a3a3 on #050505, which exceeds the 4.5:1 contrast minimum, and the site works at 200% zoom and down to 320px wide without horizontal scrolling.

3. Known issues

We are aware of the following and intend to address them:

• Headings are rendered as gradient-filled text. This looks correct in every browser we have tested, but in Windows High Contrast Mode the gradient may be dropped and the heading can lose contrast against the background.
• The word-by-word heading reveal splits text into separate elements. We provide the complete text to assistive technology alongside it, but some older screen readers may still read it with unexpected pauses.
• Some placeholder photography is currently sourced from stock libraries and its alternative text is generic. It will be replaced.
• The site has not been tested with every combination of screen reader and browser. Our testing covers VoiceOver on Safari, and NVDA on Firefox and Chrome.

4. The client panel

This statement covers the B3 Voice website, including the client panel where you order bots, generate an invoice and record a bank transfer. The panel has had less testing than the public pages because it is behind a login. If you need it to meet a specific requirement, please get in touch before you buy so we can tell you honestly whether it does.

5. Telling us about a problem

If something on this site stops you doing what you came to do, we want to know. Email [email protected] with the page, what you were trying to do, and the assistive technology you use if that is relevant. We aim to reply within five working days.

If you would rather not use a form or email, use any of the contact routes on our contact page, and we will accommodate whatever works for you.