Skip to content
Call recording

Call Recording and Transcripts

Every B3 Voice call is recorded and transcribed automatically. Recordings are searchable by number, disposition or phrase, and each one is linked to the disposition written against it, so when a carrier queries a transfer, finding the proof takes a minute rather than an afternoon.


The problem

The recording only matters when something is disputed, which is always weeks later and always under time pressure.

01

Recorded and transcribed on every call

Not sampled, not on request. Every call, with the transcript produced as the call happens rather than batched overnight.

02

Telling callers they are recorded

The disclosure is part of your script and the bot reads it before anything else. Consent rules differ by state and that obligation remains yours, we will not claim to have solved it for you.

Capabilities

What it does

  • Recording and transcript on every call
  • Search by number, disposition or phrase
  • Recording linked to the disposition written against it
  • Recorded-line disclosure read before anything else
FAQ

Questions people ask

For the retention period agreed with you. Tell us what your carrier and your compliance team require and it is set to that; we do not have a one-size default that is right for anybody.

See it on your own campaign this week

Free for 7 days. Send us your script on WhatsApp and we will have a test call ready for you to hear.

WhatsAppCall us7 daysFree trial