01
One bot, one line, one shift
Deliberately the same mental model as a seat. If eighteen fronters cover your shift today, eighteen bots cover the same dialing, no ratio arithmetic, no minute bundles to forecast.
One B3 Voice bot holds one concurrent line. It covers the same dialing capacity as one fronter seat, for a full shift, without breaks or absence. Ordering twenty bots means twenty simultaneous calls; capacity scales by ordering more, not by tuning a dial ratio.
The problem
Vendors quoting minutes or calls per hour make it impossible to work out how many you need. Seats are the unit a floor manager already thinks in.
02
Scaling between shifts
Bots are ordered, not hired. Add capacity for an AEP push and stop using it afterwards, with no redundancy conversation at the end of the season.
Capabilities
What it does
- One concurrent line per bot
- Runs a full shift without breaks
- Capacity added by ordering, not by re-tuning ratios
- No minimum minutes and no bundles to forecast
FAQ
Questions people ask
Not at the same moment, it is one line. It can be pointed at a different campaign between shifts, which most operators do around AEP.
See it on your own campaign this week
Free for 7 days. Send us your script on WhatsApp and we will have a test call ready for you to hear.