A solar call center script qualifies homeowners for a solar installer: the caller must own the home, the roof must suit panels and the monthly electric bill must be high enough to make solar worthwhile. Qualified homeowners are transferred or booked with the installer. Below is a sample script you can adapt.
Solar fronter script
This is a sample. Run the script and disclosures your compliance team has approved for your campaign and your states.
- 01
“Hi, this is [Agent name] with [Company name] on a recorded line. You asked about lowering your electric bill with solar. Do you have a minute?”
- 02
“Do you own your home, or do you rent?”
- 03
“Roughly how much is your monthly electric bill?”
- 04
“Which utility company do you use?”
- 05
“Is your roof in good condition and mostly free of heavy shade?”
- Renters, low bills or unsuitable roofs: thank the caller and end politely.
- 06
“Great, you look like a good fit. I'll connect you with a solar specialist who can show you the numbers for your home.”
Before you run it
- Never promise savings or specific incentives
- Make clear who you are calling on behalf of
- Record every call
- Honor do-not-call requests immediately
Run this script on a bot
A B3 Voice Solar bot reads your approved script on every call.
It understands the caller instead of playing recordings, answers questions, handles interruptions and transfers qualified callers to your agent. $40 a fronter a month, unlimited calls, 7-day free trial.
Solar script questions
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Send us the script your fronters read today. We set the bots up on it, you approve a test call, and your 7-day free trial starts.