01
Why it decides whether the call survives
Real callers interrupt constantly, to answer early, to ask who is calling, to say they are not interested. A bot that cannot handle that sounds like a robocall regardless of how good the voice is.
Barge-in lets a caller interrupt the bot mid-sentence. The bot stops speaking immediately and responds to what was said rather than finishing its scripted line. Without it a bot talks over people, which is the single thing that makes callers hang up on automated calls.
The problem
A bot that finishes its sentence while the caller is talking is instantly recognisable as a recording, and the call is over.
Capabilities
What it does
- Stops speaking the instant the caller starts
- Responds to what was said rather than resuming the script
- Handles early answers without re-asking the question
- Recognises an opt-out request mid-sentence
FAQ
Questions people ask
It is tuned to speech rather than to any sound, so a television or a busy room does not stop the bot mid-word. You can hear how it behaves on the approval call.
See it on your own campaign this week
Free for 7 days. Send us your script on WhatsApp and we will have a test call ready for you to hear.