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Billing

Why you pay for bots by bank transfer, not by card

No card is stored anywhere in the product. Each month you get an invoice in your dashboard and pay it to the details printed on it.

Photo illustrating why you pay for bots by bank transfer, not by card

The sequence

Four steps, all of them visible in your client dashboard.

  • Start with a 7-day free trial, minimum 15 bots
  • Each month an invoice is issued with the bank details and the reference
  • Pay by transfer and upload the receipt against that invoice
  • We confirm it against the bank record

Why no card

Because B2B payments in this market move by bank transfer, and because a card processor adds a cost and a personal-data liability to a transaction that does not need either. No card details exist anywhere in this product.

One safeguard worth knowing

The bank details are frozen onto the invoice when it is issued, not looked up when it is viewed. If anybody ever asks you to pay a different account from the one printed on your invoice, stop and contact us first.

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Questions

About this topic

The balance stays outstanding on the invoice and the panel shows it. Bank charges deducted in transit are the usual cause.

An invoice is generated from an order, so the order comes first, but nothing is charged at that point, and the order can be canceled before the invoice is raised.
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